Shipping Policy
United States Shipping Policy
Order Processing Time
All orders are processed within 7 to 90 business days. Please note that some shipments may be delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Currently, we only process orders and deliveries within the United States.
| Shipment Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard | 7 - 90 business days | Free |
Please note that delivery times are estimates and can vary due to carrier delays. If your order is delayed, feel free to contact us at thevoyagersoutlet@gmail.com for more information.
Shipment Confirmation & Order Tracking
Once your order is processed and shipped, you’ll receive a shipment confirmation and tracking details via email. Be sure to check your inbox for updates!
Customs, Duties, & Taxes
Voyager’s Outlet is not responsible for any customs, duties, or taxes applied to your order. Any fees imposed during or after shipping are the customer’s responsibility (including tariffs and taxes).
Damages
Voyager’s Outlet is not liable for any products damaged or lost during shipping. If you receive a damaged product, please contact the shipping carrier or our customer support team directly to file a claim. Be sure to keep all packaging materials and damaged goods for reference.
International Shipping Policy
Currently Unavailable
At this time, we only offer shipping within the United States. We hope to expand internationally in the future.
Late or Missing Refunds
If you have not received your refund, please follow these steps:
- Check Your Bank Account: Ensure the refund has been processed.
- Contact Your Credit Card Company: Sometimes there can be delays in processing.
- Contact Your Bank: There may be an additional processing time before it appears in your account.
If you’ve followed these steps and still haven’t received your refund, please contact us for assistance.
If you have any questions or need assistance, please don’t hesitate to reach out to our team.