Privacy Policy

At Voyager's Outlet, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit or make a purchase from our site, voyagersoutlet.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. We also gather information about the pages you visit on the Site, how you interact with it, and the websites or search terms that referred you to us. We refer to this information as Device Information.

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device to help enhance your browsing experience. These often include an anonymous unique identifier. For more information on cookies and how to disable them, visit allaboutcookies.org.
  • Log Files: Files that track actions on the Site, including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to track how you browse and interact with the Site.

Additionally, when you make a purchase or attempt to make a purchase, we collect Order Information, which includes your name, billing address, shipping address, payment information (such as credit card details), email address, and phone number.

Personal Information includes both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information to fulfill orders placed through the Site, which includes processing payments, arranging for shipping, and sending invoices or order confirmations. We also use this information to:

  • Communicate with you about your order.
  • Screen orders for potential risk or fraud.
  • Provide relevant information or advertisements related to our products, in line with your preferences.

The Device Information we collect helps us:

  • Identify and screen for potential risks or fraud (e.g., using your IP address).
  • Improve and optimize the Site by analyzing customer behavior and assessing the effectiveness of our marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us manage the Site and enhance your experience:

  • Shopify powers our online store. To learn more about how Shopify handles your personal data, visit Shopify Privacy Policy.

We may also share your personal information to comply with legal obligations, respond to lawful requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to deliver targeted advertisements or marketing communications that may interest you. For more about targeted advertising, visit the Network Advertising Initiative's page: Understanding Online Advertising.

To opt-out of targeted advertising, visit the following links:

You can also visit the Digital Advertising Alliance's opt-out portal: DAA Opt-Out.

Do Not Track

Please note that we do not change our data collection and usage practices when we detect a Do Not Track signal from your browser.

Your Rights

If you're a resident of the European Union, you have the right to access, correct, or delete your personal information that we hold. To exercise these rights, please contact us using the details below.

We process your data to fulfill contracts with you (e.g., processing orders) or for legitimate business purposes. Your data may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We keep your Order Information for our records unless you request us to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the revised date.

Minors

The Site is not intended for individuals under 12 years old. We advise parents or guardians to monitor the use of the Site by children. Accidental orders or payments made by minors are non-refundable.

Contact Us

For more information about our privacy practices, or if you have any questions or concerns, please contact us. 

Thank you for choosing Voyager's Outlet. We are committed to protecting your privacy and providing an excellent shopping experience.